Privacy Policy

Last updated: March 1, 2026

Thank you for using our mobile app. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the app includes:

Personal Data: Name, email address, phone number, and other identifiers you provide when registering or using the app.
Transaction Data: Information about your reservations, orders, payment transactions, and dining preferences.
Usage Data: Information about your interactions with the app, such as reservation history, order history, and feature usage patterns.
Communications: Messages, feedback, and support requests you send to us through the app.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the app and its features
Process and manage reservations, orders, and payments
Facilitate table bookings and dining experiences at restaurant branches
Send notifications about reservation status, order updates, and confirmations
Improve user experience and app functionality
Communicate with you regarding updates, offers, and customer support
Analyze usage patterns to enhance our services
Ensure security, prevent fraud, and enforce our terms of service
Comply with legal obligations and resolve disputes

Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who assist in operating the app, processing payments, or providing customer support (e.g., payment processors, cloud hosting providers)
Restaurant Partners: Brands and branches where you make reservations or place orders, solely for fulfillment purposes
Legal Requirements: When required by law, court order, or to protect rights, property, or safety

Data Security

We implement industry-standard security measures to protect your information, including:

Secure authentication and authorization protocols
Encrypted data transmission (HTTPS/TLS)
Secure database storage and access controls
Regular security assessments and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

Account Data: Retained while your account is active and for a reasonable period after account closure
Transaction Records: Retained for accounting, legal, and regulatory compliance purposes (typically 7 years)
Usage Data: Aggregated and anonymized usage data may be retained indefinitely for analytics purposes

You may request deletion of your personal data at any time by contacting our support team.

Your Choices

You have the following rights regarding your personal information:

Access: You may view and update your account information within the app
Correction: You may correct inaccurate or incomplete information
Deletion: You may request deletion of your personal data by contacting support
Opt-Out: You may opt out of marketing communications at any time
Data Portability: You may request a copy of your personal data in a structured, machine-readable format

To exercise these rights, please contact us at hain.supp@gmail.com.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and on our website. Please review periodically.